What we can help with depends on your permissions in the team and what you’re asking for.
When you contact us, we check which team you were signed in to and tag your request to that team. We can only help if your permissions on that team let you do what you’re asking.
What we can help with
Requests your permissions allow. For example, if you ask us to remove a release from stores but you only have Read-only access to Catalog, we can’t do it.
Use Tools for these
For claim removal, Official Artist Channels, and linking Facebook and Instagram, use the Tools page in your account.
Only your team owner can ask for these
Payment details. We can’t share payment details with team members or help update a team’s tax form.
Plan upgrades and extra services. For example, Content ID or advanced analytics.
Reports. For example, a revenue breakdown for each release.