If you paid Spare Music money for a service, it can sometimes take a little while to appear on your account. This can be because of any of the following releases:
- We need to manually review the payment. If so, we’ll do this within 48 hours of you sending us the payment. We’ll keep you up-to-date on our progress too.
- We just haven’t generated a feed-item yet! Our systems are designed so that jobs are processed on a priority basis. Things like feed items are a little lower than release payment calculations or taking payments! Don’t worry, the delay is normally no more than 5 minutes.
- The payment failed. If this is the case, you’ll have an email waiting for you in your inbox from us explaining the necessary next steps.